Power up your Sales Conversions with Conversation Intelligence
Identify best pitches, focus on your best leads and close more deals. Ensure compliance, and optimize revenue generation with an AI assisted approach to Sales & Quality Management.
We get it, the cost of acquisition is very high. It doesn’t help when majority of the leads are disqualified by the sales agents. Identify if the leads are really junk leads or just not properly qualified by the agents.
Sales Pitch Quality
Actionable reports that identify the quality of sales pitches. This helps you understand their effectiveness and train agents or change the pitch, as may be neccessary.
Production Explanations
Analyze recordings of actual sales calls to identify the plans presented, objections raised, and how they were handled. This allows you to assess the agent’s effectiveness in pitching USPs.
The Impact We Make Lorem Ipsum...
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We prioritize excellent Customer Experience and with Mihup as our ideal partner for speech analytics and QA enablement , we not only empowered our teams to monitor 100% of calls between customers & agents and accelerate quality evaluation by 4X, but also to resolve priority legal escalations within 6 hours. We were able to pro actively de-escalate 80-85% of escalations before they could become critical. Thanks to Mihup, we have set out on the path to set a new industry benchmark by providing outstanding Customer Experience.
What actually matters is a happy customer, and Mihup is helping us deliver more smiles across our customers by providing them more analytics, more findings, more observations, by improving their Customer Satisfaction Scores or Revenues or by minimizing their Costs.
Mihup Interaction Analytics tool has been a great conversational monitoring companion for our daily needs of call monitoring and interaction quality improvement of our customer facing teams. The platform has made it easier for us to listen to all our calls conveniently, quickly deal with complaints before they escalate, and help agents to get focused coaching and training to perform their job better.
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Empowering Businesses to Create Exceptional Sales
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Mihup is a leading Conversation Intelligence platform for driving 100% analytics and audits on customer interactions. Built on a proprietary ASR technology, we offer the best blend of native language accuracy, speed, and cost-effectiveness. We are an ISO 27001-certified company and ensure world-class information security standards. Our conversation intelligence platform has handled over 1 billion customer interactions ranging from small businesses to enterprises, across domains like BFSI, BPOs, e-commerce, logistics, and automobiles.