Drive revenue, growth, and retention by transforming your contact center. Simplify QA evaluation and enhance agent performance with AI powered real-time assistance and analytics.Â
Ravinder Sharma
Associate Director - Customer Experience at Pinelabs
Nishant Narendra
Sr. Vice President, ICCS
Anchit Agarwal
Associate Director, Customer Experience at Purple
Rajat Shah
Ex Sr Manager, CX at Olx Autos
Palash Chourey
Initially, our focus within MIHUP was primarily on call auditing, but we soon realized its broader capabilities, particularly its detailed conversation analysis features.
Team Lead, Fintech
Sangeeta Poojari
Mihup’s application is user friendly & the best part is whichever portion we specify can hear the recorded interaction for the same. Our manual work has been reduced considerably.
Team Leader, Travel Industry
Riya
This automated software efficiently analyzes data, and captures instances of non-compliance, escalations, and deviations from established processes.
Quality Analyst, Fintech
Fahad
Mihup allows us to access call details effortlessly with a single click. It is effective in addressing the challenges of our manual QA process.
Team Leader, Travel Industry
Ayesha
Mihup’s seamless AI transcription functionality has made audits more efficient. It is very easy to use.
Team Leader, Fintech
Mariya Sayyed
Easy to audit and fill out, saves time with attached call recordings, and adding a ticket ID would facilitate quick access to customer details.
Quality Analyst, Lending
Sohail Sayyed
Mihup streamlines audits, aids comprehension, enables advisor feedback, tackles audit count challenges, and enhances call count and audit improvements.
Quality Analyst, Lending
Dhanashri Shahasane
Effortlessly track cases, cover quality parameters, and streamline audits with Mihup. Transitioning from Excel to Mihup has improved data management; Freshdesk integration boosts detail accessibility.
Quality Analyst, Lending
Mihup Communications Private Limited
CIN No:
U729 00WB 2016 PTC2 16027
Email:
Copyright @ 2024 Mihup | All rights reserved
Bengaluru:
Accel Launchpad,
Koramangala Club Road,
881, 6th Cross Rd, 6th Block, Koramangala,
Bengaluru, Karnataka 560095
Mihup Communications Private Limited
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Mihup Communications Private Limited
CIN No:
U729 00WB 2016 PTC2 16027
Email:
Bengaluru:
Accel Launchpad,
Koramangala Club Road,
881, 6th Cross Rd, 6th Block, Koramangala,
Bengaluru, Karnataka 560095