Last Updated on: Jan 29th, 2026

Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and inform you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Mihup Communications Private Limited, Millennium City IT Park, Tower-2, 3A & 3B, 3rd Floor, DN-62, DN Block, Sector-V, Salt Lake, Kolkata-700091.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to the Republic of India.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the services listed on the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Website refers to Mihup, accessible from https://mihup.ai
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Information Security Policy Framework

Click here to Download

Privacy Notice for Website

Click here to Download

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data: While using our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information shall include, but shall not be limited to: Email address, First name and last name, Phone number, Address, State, Province, ZIP/Postal code, City.

Usage Data: Usage Data is collected automatically when using the Service. This may include Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

  • Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies.
  • Web Beacons: Small electronic files that permit the Company to count users who have visited those pages or opened an email.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring the usage of our Service.
  • To manage Your Account and Your registration as a user.
  • For the performance of a contract and development of purchase contracts.
  • To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication.
  • To provide You with news, special offers and general information about other goods and services.
  • To manage Your requests and attend to your inquiries.
  • For business transfers, analysis, and enforcing legal privacy-policy.

Retention and Transfer of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

Disclosure of Your Personal Data

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities. The Company may disclose Your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, and protect against legal liability.

Security of Your Personal Data

Data Security is very important to Us. All reasonable security procedures are in place to protect the confidentiality, integrity and availability of your Personal Data. While we take industry standard measures, We cannot guarantee absolute security. Your browsing on this Website constitutes your acceptance of this risk.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We shall take steps to remove that information from Our servers.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will make a reasonable effort to notify You of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: