Real-time AI For Contact Centers

Drive revenue, growth, and retention by transforming your contact center. Simplify QA evaluation and enhance agent performance with  AI powered real-time assistance and analytics.

Drive Business Outcomes With Conversation Intelligence

Here’s What Our Customers Experience With Mihup

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Hear It From The Industry Leaders

Palash Chourey

Initially, our focus within MIHUP was primarily on call auditing, but we soon realized its broader capabilities, particularly its detailed conversation analysis features.

Team Lead, Fintech

Sangeeta Poojari

Mihup’s application is user friendly & the best part is whichever portion we specify can hear the recorded interaction for the same. Our manual work has been reduced considerably.

Team Leader, Travel Industry

Riya

This automated software efficiently analyzes data, and captures instances of non-compliance, escalations, and deviations from established processes.

Quality Analyst, Fintech

Fahad

Mihup allows us to access call details effortlessly with a single click. It is effective in addressing the challenges of our manual QA process.

Team Leader, Travel Industry

Ayesha

Mihup’s seamless AI transcription functionality has made audits more efficient. It is very easy to use.

Team Leader, Fintech

Mariya Sayyed

Easy to audit and fill out, saves time with attached call recordings, and adding a ticket ID would facilitate quick access to customer details.

Quality Analyst, Lending

Sohail Sayyed

Mihup streamlines audits, aids comprehension, enables advisor feedback, tackles audit count challenges, and enhances call count and audit improvements.

Quality Analyst, Lending

Dhanashri Shahasane

Effortlessly track cases, cover quality parameters, and streamline audits with Mihup. Transitioning from Excel to Mihup has improved data management; Freshdesk integration boosts detail accessibility.

Quality Analyst, Lending

Transform Your Contact Center With Mihup Conversation Intelligence Platform

Visit Mihup Agent Assist and Mihup Interaction Analytics to learn how our products can transform your contact center.

Level Up Your Contact Center

Are you ready to reimagine your contact center with real-time intelligence?

Mihup Communications Private Limited

CIN No:

U729 00WB 2016 PTC2 16027

Email:

marketing@mihup.com

Copyright @ 2024 Mihup | All rights reserved

Registered Office:

Millennium City IT Park, Tower-2, 3A & 3B,
3rd Floor, DN-62,DN Block,
Sector-V, Salt Lake, Kolkata-700 091

Contact: 03340046120

Millennium City IT Park, Tower-2, 3A & 3B, 3rd Floor, DN-62,DN Block, Sector-V, Salt Lake, Kolkata-700 091

Contact: 03340046120

Bengaluru:

Accel Launchpad,
Koramangala Club Road,
881, 6th Cross Rd, 6th Block, Koramangala,
Bengaluru, Karnataka 560095