Transform Healthcare
Conversations with
Mihup’s Conversation

Picture this – you are looking for ways to enhance patient experience and optimize your operations. With Mihup’s Speech Analytics solution, you can gain real-time insights into patient interactions, identify potential risks, and personalize patient engagement effortlessly. Our technology can train your agents and improve their performance, identify top-performing agents and communication strategies, and give valuable insights from patient conversations. Join leading healthcare organizations that have transformed their operations with Mihup’s Conversation Intelligence Platform.





Uplift in customer


Boost in operational


Enhanced compliance


Reduction in agent
onboarding time


Increase in revenue

healthcare industry customer experience

Elevate Customer
Experience with

Say goodbye to time-consuming and difficult data analysis and hello to a streamlined and efficient process that will give you an edge over your competitors. Experience the power of our Speech Analytics solution with advanced features to provide a superior banking experience that sets you apart.
Improve patient satisfaction by analyzing patient conversations and feedback to understand their needs, preferences, and pain points.
Ensure adherence to regulations and compliance standards by monitoring conversations for regulatory compliance and identifying areas of improvement.
Gain insights into staff workflows, identify bottlenecks, and streamline processes by analyzing staff conversations and call volume patterns.
Identify revenue cycle inefficiencies, monitor insurance claims, and reduce denial rates by analyzing patient conversations and insurance interactions.
Monitor patient outcomes and identify at-risk patients by analyzing conversations for health indicators and risk factors.
Tailor communication strategies and messaging to patient preferences and needs by analyzing patient conversations for sentiment and emotion.

Powerful Speech
Analytics Features for
Healthcare Operations

Our automatic speech recognition technology accurately captures and transcribes every interaction with patients, providing you with valuable data-driven insights to optimize your healthcare operations and improve patient experience.
With our highly customizable analytics dashboard, you can easily track and analyze critical metrics like patient wait times, appointment cancellations, and patient feedback, helping you identify trends and make informed decisions to improve the quality of care.
Our real-time monitoring feature enables you to stay on top of your healthcare operations, giving you the ability to promptly address patient needs and concerns, resulting in a seamless patient experience.
By analyzing the emotions and needs of your patients, our sentiment analysis feature provides you with valuable insights to personalize your healthcare services and enhance patient loyalty.
Our automated call categorization feature saves your healthcare team valuable time and effort by categorizing patient interactions based on their healthcare requirements, allowing your team to focus on delivering the highest quality care to your patients.

Don’t’ just take our word for it – see how Mihup Speech

Analytics has helped organizations provide exceptional customer service


Mihup Communications Private Limited


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Copyright @ 2023 Mihup | All rights reserved

Registered Office:

Millennium City IT Park, Tower-2, 3A & 3B,
3rd Floor, DN-62,DN Block,
Sector-V, Salt Lake, Kolkata-700 091

Contact: 03340046120

Millennium City IT Park, Tower-2, 3A & 3B, 3rd Floor, DN-62,DN Block, Sector-V, Salt Lake, Kolkata-700 091

Contact: 03340046120


Accel Launchpad,
Koramangala Club Road,
881, 6th Cross Rd, 6th Block, Koramangala,
Bengaluru, Karnataka 560095