WEBINAR

Unlocking Smart Audits

How AI is digitizing QA in Call Centers

Speaker : Bhaskar Mishra
Head of Product, Mihup
Bhaskar Mishra
The future of call center quality assurance was unveiled at our recent webinar, “Unlocking Smart Audits: How AI is Digitizing QA.” We’re bummed you couldn’t join us live, but there’s still a chance.
We deep-dived into how Artificial Intelligence (AI) is transforming the way call centers approach quality assurance.

Here’s a glimpse of what awaits:
  • Unveiling the Pain Points: We tackled the common challenges of manual auditing, like time constraints, inaccuracies, and inefficiency.
  • The Digital Shift in QA: Discussed why AI-powered solutions is essential for modern call centers to stay ahead.
  • Introduced MIA: Showcased Mihup Interaction Analytics, designed to deliver benefits like unmatched accuracy, significant time savings, and enhanced compliance.
  • Power of AI: We discussed how AI streamlines audits and ensures achievement of business metrics with the quality functions in call centers.

Exclusive Feature Reveal: Unveiled an exciting new feature, designed to automate call center workflows!

This webinar packed a punch, and we know you wouldn’t want to miss out on these valuable insights. Catch the recording now and unlock the future of call center QA.

Let's Watch the Webinar

Meet the Speakers

Reji Adithian

Digital Marketing Manager
Mihup

Bhaskar Mishra

Bhaskar Mishra

Head of Product
Mihup