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Voice AI

Simplify Conversations To Accelerate

  • Customer Experience
  • Revenue
  • Retention
  • Collections
  • Business Results

Customer Experience Revenue Retention Collections Business Results

Mihup Voice AI platform powers voice-first experiences and turns conversations into actionable insights – delivering measurable business impact across industries.

Unlock The Full Power Of Conversations With
Trusted By
Driving Real Business Impact
1%
Uplift in Sales Conversions
1%
Increase CSAT
1%
Improve Renewals
1%
Maximise Collections
One Platform. Multiple Uses.
Contact Centers

Real-time assistance, conversation intelligence, and multilingual virtual agents for sales, support, renewals, and collections.

Automotive

Edge- and cloud-ready voice assistant for navigation, infotainment, and in-vehicle functions in 20+ Indian languages.

Devices

Voice-enabled consumer and enterprise devices with hybrid, multilingual voice control.

Hear It From The Industry Leaders

Mihup has revolutionized and transformed our audit process by increasing efficiency and reducing errors. The user-friendly interface and real-time tracking have been game-changers. The automated reporting and analytics features have streamlined our process, saving us valuable time. Not to forget, Mihup team has been exceptionally supportive throughout the journey.

Manmeet Kaur
Training and Quality Manager

Mihup offered us a solution that not only led to 100 of calls being monitored but it also ensured that we our quality evaluation process was five times faster which was good for the business! Mihup’s solution is undoubtedly the best we could get; the accuracy and speed of their technology have been instrumental in boosting our productivity and streamlining operations.

Rajat Shah
Ex Senior Manager, CX

Mihup Interaction Analytics tool has been a great conversational monitoring companion for our daily needs of call monitoring and interaction quality improvement of our customer facing teams. The platform has made it easier for us to listen to all our calls conveniently, quickly deal with complaints before they escalate, and help agents to get focused coaching and training to perform their job better.

Ravinder Sharma
Associate Director - Customer Experience

Mihup Interaction Analytics tool has been a great conversational monitoring companion for our daily needs of call monitoring and interaction quality improvement of our customer facing teams. The platform has made it easier for us to listen to all our calls conveniently, quickly deal with complaints before they escalate, and help agents to get focused coaching and training to perform their job better.

Nishant Narendra
Sr. Vice President

Mihup has transformed Purplle's call center processes resulting in a 20% increase in QA process efficiency. With 100% call analysis, we can now precisely identify and address customer concerns. We highly recommend Mihup for its efficient speech analytic insights and ability to enhance customer experience.

Anchit Agarwal
Associate Director - Customer Experience
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Why Choose Mihup?

Phoneme Based Speech to Text Engine

Captures speech with high accuracy in noisy environments and mixed-language scenarios, outperforming generic speech-to-text engines.

Pre-trained Domain Specific Models

Instant value with no heavy custom development required. Pre-trained for automotive, IoT and contact center conversations.

Hybrid Architecture

Combines edge and cloud for real-time responsiveness in mission-critical use cases.

Multilingual By Design

Supports 20+ Indian and global languages for seamless customer reach and global expansion.

LLM-Integrated Voice AI

Unlocks deeper conversation understanding for context and domain specific insights, assistance and automation

End-to-End Platform

One unified platform covering ASR, NLP, QA, analytics, and automation, reducing dependency and accelerating deployment.

Rated By Real Users
Case Studies
Mihup.ai Improves Collections by 20% and Reduces Regulatory Risks for Credit Card Provider
A leading credit card provider company was facing significant issues in managing collections and...
Mihup.ai Transforms Quality Assurance and Customer Experience for Credit Card Provider
A leading credit card provider company was facing significant challenges in managing its quality...
Mihup.ai Improves Collections by 30% for a Fast Growing Digital Lending Company
A leading financial services provider that enables businesses to accept multiple payment modes and...
Mihup.ai Drives 20% Improvement in QA Efficiency & Enhanced CSAT Scores for Leading E-commerce Platform
One of India’s leading omnichannel beauty platforms has rapidly grown to serve millions of users...
Mihup.ai Reduces AHT by 16% and Boosts Customer Support Efficiency for Financial Services Provider
A leading financial services provider that enables businesses to accept multiple payment modes and...
Mihup.ai Boosts CSAT to 85% for a Smart Wearables Brand in Partnership with ICCS
ICCS, a leading Indian business services provider, excels in fostering partnerships and offering...

Mihup has developed a voice recognition engine, with an intuitive voice interface in Indian languages. This will enhance the user experience involving connecting with the car and use features like Media, Phone, Navigation and other Vehicle interfaces.

Prathab Deivanayagham
Ex MD & Country Head

Tata Motors has always thrived to be first in bringing innovative new technologies to our Indian customers. Voice is a very complex subject at large and the problem becomes grave for India due to our diverse language profile. Tata Motors & Mihup have collaborated strategically to solve this problem and provide natural language speech recognition in Indian languages.

Baburao Rane
TAMO Technology Development Specialist

Mihup has revolutionized and transformed our audit process by increasing efficiency and reducing errors. The user-friendly interface and real-time tracking have been game-changers. The automated reporting and analytics features have streamlined our process, saving us valuable time. Not to forget, Mihup team has been exceptionally supportive throughout the journey.

Manmeet Kaur
Training and Quality Manager

Mihup offered us a solution that not only led to 100 of calls being monitored but it also ensured that we our quality evaluation process was five times faster which was good for the business! Mihup’s solution is undoubtedly the best we could get; the accuracy and speed of their technology have been instrumental in boosting our productivity and streamlining operations.

Rajat Shah
Ex Senior Manager, CX

Mihup Interaction Analytics tool has been a great conversational monitoring companion for our daily needs of call monitoring and interaction quality improvement of our customer facing teams. The platform has made it easier for us to listen to all our calls conveniently, quickly deal with complaints before they escalate, and help agents to get focused coaching and training to perform their job better.

Ravinder Sharma
Associate Director - Customer Experience

Mihup Interaction Analytics tool has been a great conversational monitoring companion for our daily needs of call monitoring and interaction quality improvement of our customer facing teams. The platform has made it easier for us to listen to all our calls conveniently, quickly deal with complaints before they escalate, and help agents to get focused coaching and training to perform their job better.

Nishant Narendra
Sr. Vice President

Mihup has transformed Purplle's call center processes resulting in a 20% increase in QA process efficiency. With 100% call analysis, we can now precisely identify and address customer concerns. We highly recommend Mihup for its efficient speech analytic insights and ability to enhance customer experience.

Anchit Agarwal
Associate Director - Customer Experience

With WealthGuardX, managing my finances has never been easier. The user-friendly dashboard and comprehensive tools allow me to keep track of my investments, savings, and spending all in one place.

James K. Hallenbeck
CEO