Automate routine customer interactions with intelligent, multilingual voice bots for sales, support and renewals
Mihup Automated Virtual Agent
Natural voice control inside the vehicle for navigation, infotainment and other in-vehicle functions operating seamlessly on edge and cloud
Mihup Agent Assist
Guide agents during live calls with contextual prompts, actions, and compliance alerts to drive success on every call
Mihup Interaction Analytics
Analyze 100% of customer interactions for insights into VOC, Agent Performance, automation of quality audits and agent coaching
Trusted By
1 Bn+
Conversations Processed Till Date
+500
conversations processed daily
1 Mn+
Voice Agents Live
+10000
agents added weekly
Driving Real Business Impact
25%
Increase in CSAT
20%
More Sales Conversions
25%
Improved Renewals
15%
Uplift in Collections
One Platform. Multiple Applications.
Application Layer
Voice Agent
In-Car Voice Assistant 🚗
Voice Call Agent 🎙️
Voice Intelligence
Conversation Analytics 📈
Quality Assurance ✅
Automated Q&A 💬
Agent Performance & Coaching 🧑🏫
Real Time Assistance
Agent Assist 🧑💻
Supervisor Assist 🧑💼
Input Layer
Chat
Voice
Video
Mail
Use Case Layer
Auto
BFSI
IOT
Application Layer
Voice Agent
In-Car Voice Assistant 🚗
Voice Call Agent 🎙️
Voice Intelligence
Conversation Analytics 📈
Quality Assurance ✅
Automated Q&A 💬
Agent Performance & Coaching 🧑🏫
Real Time Assistance
Agent Assist 🧑💻
Supervisor Assist 🧑💼
Technology Layer
ASR
NLU
TTS
Private LLM
Wake Word
Speaker Separation
Recording
ECNR
G2P
Entity
Emotion
Tonality
PII Redaction
Unified Reporting
Unified Workflow
Input Layer
Chat
Voice
Video
Mail
Use Case Layer
Application Layer
Technology Layer
Input Layer
Hear It From The Industry Leaders
Anchit Agarwal
Associate Director - Customer Experience at Purplle
Mihup has transformed Purplle’s call center processes resulting in a 20% increase in QA process efficiency. With 100% call analysis, we can now precisely identify and address customer concerns. We highly recommend Mihup for its efficient speech analytic insights and ability to enhance customer experience.
Ravinder Sharma
Associate Director - Customer Experience at Pinelabs
Mihup Interaction Analytics tool has been a great conversational monitoring companion for our daily needs of call monitoring and interaction quality improvement of our customer facing teams. The platform has made it easier for us to listen to all our calls conveniently, quickly deal with complaints before they escalate, and help agents to get focused coaching and training to perform their job better.
Manmeet Kaur
Training and Quality Manager at Canara HSBC
Mihup has revolutionized and transformed our audit process by increasing efficiency and reducing errors. The user-friendly interface and real-time tracking have been game-changers. The automated reporting and analytics features have streamlined our process, saving us valuable time. Not to forget, Mihup team has been exceptionally supportive throughout the journey.
Baburao Rane
TAMO Technology Development Specialist – Tata Motors
Tata Motors has always thrived to be first in bringing innovative new technologies to our Indian customers. Voice is a very complex subject at large and the problem becomes grave for India due to our diverse language profile. Tata Motors & Mihup have collaborated strategically to solve this problem and provide natural language speech recognition in Indian languages.
Prathab Deivanayagham
Ex MD & Country Head – Harman India
Mihup has developed a voice recognition engine, with an intuitive voice interface in Indian languages. This will enhance the user experience involving connecting with the car and use features like Media, Phone, Navigation and other Vehicle interfaces.
Anchit Agarwal
Associate Director - Customer Experience at Purplle
Mihup has transformed Purplle’s call center processes resulting in a 20% increase in QA process efficiency. With 100% call analysis, we can now precisely identify and address customer concerns. We highly recommend Mihup for its efficient speech analytic insights and ability to enhance customer experience.
Ravinder Sharma
Associate Director - Customer Experience at Pinelabs
Mihup Interaction Analytics tool has been a great conversational monitoring companion for our daily needs of call monitoring and interaction quality improvement of our customer facing teams. The platform has made it easier for us to listen to all our calls conveniently, quickly deal with complaints before they escalate, and help agents to get focused coaching and training to perform their job better.
Manmeet Kaur
Training and Quality Manager at Canara HSBC
Mihup has revolutionized and transformed our audit process by increasing efficiency and reducing errors. The user-friendly interface and real-time tracking have been game-changers. The automated reporting and analytics features have streamlined our process, saving us valuable time. Not to forget, Mihup team has been exceptionally supportive throughout the journey.
Baburao Rane
TAMO Technology Development Specialist – Tata Motors
Tata Motors has always thrived to be first in bringing innovative new technologies to our Indian customers. Voice is a very complex subject at large and the problem becomes grave for India due to our diverse language profile. Tata Motors & Mihup have collaborated strategically to solve this problem and provide natural language speech recognition in Indian languages.
Prathab Deivanayagham
Ex MD & Country Head – Harman India
Mihup has developed a voice recognition engine, with an intuitive voice interface in Indian languages. This will enhance the user experience involving connecting with the car and use features like Media, Phone, Navigation and other Vehicle interfaces.
Why Choose Mihup?
Phoneme Based Speech to Text Engine
Built ground-up for Indian accents, understands pronunciation and context
Pre-trained Domain Specific Models
Trained on real interactions for faster deployment, higher accuracy, tailored insights.
Available on Cloud and Offline
Ensure security, faster processing, low latency in any environment of your choice
Multilingual By Design
Supports 20+ Indian and global languages for seamless customer reach
Custom LLM-Integrated Voice AI
Combine proprietary voice AI with Gen AI for more natural, context-aware interactions.
End-to-End Voice AI Platform
One unified platform for automation, analytics & assistance, driving measurable outcomes