In today’s dynamic landscape, the hospitality and travel industries are witnessing a profound evolution, largely propelled by technological advancements. Among these innovations, AI-powered conversational intelligence emerges as a pivotal force, offering unparalleled opportunities to innovate and transform customer experience, streamline operations, and drive exponential business growth.

In an insightful conversation we had with Biplab Chakraborty, Co-founder of Mihup.ai, the narrative of an enterprise that began its journey in 2016 unfolds, revealing a tale of innovation, ambition, and strategic foresight.

Founded in 2016, Calcutta startup Mihup Communications has raised $6.6 million from Accel Partners to develop a voice interface that can be integrated into any smart tool using NLP.

MyGov in collaboration with NASSCOM CoE DSAI has announced the winners of “Citizen Voice Challenge”. Broadening its resolve to jumpstart and catalyze AI innovation in government, MyGov in association with CoE – DSAI (NASSCOM) had launched the “Citizen Voice Challenge” earlier this year, on September 14th.

Kolkata-based vernacular voice interface platform start-up Mihup Communication has partnered Harman International to provide voice-controlled conversation agents in Tata Motors cars. The partnership aims to enhance user experience in Tata Motors cars and bridge the gap between native-speaking users and providing access to innovation.

Mint profiles Mihup Communications, Mad Street Den and Flyrobe (Omapal Technologies) which are among the 50 most promising start-ups in the world. Indian start-ups Mihup Communications and Mad Street Den, that are among the 50 most promising start-ups in the world, dabble in Artificial Intelligence while Flyrobe is involved in online fashion rentals.

Incorporated in 2016, Mihup, a conversational AI platform, has recently partnered with Tata Motors to bring multi-language voice-controlled agents in cars.

Mihup, the conversational AI platform, is one of India’s promising start-ups, and received Rs 11 crore in a latest round of funding in December. But the roots of this advanced tech company are in human relationships.

“Conversational AI has incredible usage in improving customer service and the overall customer experience in the banking sector,” says Tapan Barman, CEO and co-founder of vernacular voice interface platform Mihup Communications Pvt. Ltd.

This Kolkata-based regional voice solutions provider MiHup was in the news for raising a fresh round of funding from Accel Partners India and Ideaspring Capital.

NPAs, or Non-Performing Assets, can be likened to problematic loans for financial institutions such as banks and NBFCs. When individuals…

In this episode, Gayatri Kalyanaraman is in conversation with Saikat Chakrabarty who is a Technologist, Director, Engineering at Mihup and he’s a AI/ML and Computer Vision…

Conversation Intelligence Systems, a vital component of the modern tech landscape…

BENGALURU: Imagine an artificial intelligence (AI) chatbot, such as Google Bard or ChatGPT by OpenAI, answering all the queries posed to it in local languages.

While every sector is poised to benefit from conversational AI, its impact will be especially profound in the customer service…

Businesses have become globalized and it is normal for enterprises to operate across diverse geographies and cater to their customers in a more personalized way.

Did you know, a whopping 61% of consumers are likely to abandon a brand on account of poor customer service?

Voice AI Technology has been around for a while and the smartphone revolution has turned it into a ubiquitous phenomenon.

An estimated 82% of customers leave a business because of poor experience.

Almost half of businesses today are now using applications powered by natural language processing (NLP), and one-in-four businesses plan to begin using NLP technology over the next 12 months.