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Fraud Detection and Prevention
Enhancing Fraud Detection And Prevention in Contact Centers: The Power of Speech Analytics...
Artificial Intelligence
Artificial Intelligence powered Speech Analytics: 6 Ways it can Elevate the Healthcare industry...
Contact Center
Understanding the Importance and Benefits of Contact Center Metrics and KPIs...
Agent-Assist
With Real-Time Agent-Assist, Say Goodbye to Frazzled Contact Centers and Hello to Smooth Operations...
Conversational Intelligence
Streamlining Contact Center Operations and Reducing Hidden Costs with Conversational Intelligence...
Product Update
Revolutionizing Your Experience: Latest Product Updates You Can't Afford to Miss!...
Speech Analytics
Speech Analytics has come a long way since its inception. Over the years, advancements in technology...
Conversational AI
Conversational AI is revolutionising how businesses interact with customers. Powered by artificial...
Conversational AI
In today’s rapidly evolving digital landscape, businesses are constantly looking for...
Calling Centers
Introduction Real-time speech analytics has become increasingly popular in India, especially in the...
Real Time Speech Analytics
In the fast-paced world of sales, every conversation with a customer counts. It’s crucial for...
Speech Analytics
At its core, speech analytics is the process of analyzing recorded conversations between customers...
Speech Analytics
As financial services continue to grow, so does the demand for effective customer service. One of...
Conversation AI
If you have experienced frustration due to the inability of customer service representatives to...
In today's age of consumer-centric operations and stiff competition, it is not the product but the...
improve CSAT
In modern contact centers, data-driven performance metrics reign supreme. There are so many...
Conversation AI
All over the world, a lot of business is lost by companies simply because they fail to provide a...
Speech Analytics
What if there was a way for an e-commerce brand to predict what a customer is most likely to buy and...
Learn why businesses today need VOC programs and how AI can be the key differentiator in driving...
Businesses spend millions of dollars to acquire customers. But Bad customer service can jeopardize...
Conversation AI
Conversation technology has consistently grown in applications across interfaces and devices over...
Each conversation taking place through voice, email, chat and social media contains invaluable...
AI_powered_Conversation_Intelligence
As we move towards a primarily voice-activated digital world wherein customers prefer conversing...
Blog_Measure_CX_Featured
Learn how interaction analytics drive better customer experience, help measure customer experience...

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Millennium City IT Park, Tower-2, 3A & 3B, 3rd Floor, DN-62,DN Block, Sector-V, Salt Lake, Kolkata-700 091

Contact: 03340046120

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