Resource | mihup

Blog

What Exactly is Conversation Intelligence Software? Conversation intelligence software utilizes...

Blog

Your customer contacts your contact center to report a billing problem, and after they experience a...

Case Study

A Leading Digital Payment Company Provides a Positive Experience to its Customers and in turn...

Blog

Average Wait Time: How long is too long? 8 ways you can reduce AWT with Speech Analytics...

Blog

Enhancing Fraud Detection And Prevention in Contact Centers: The Power of Speech Analytics...

Blog

Artificial Intelligence powered Speech Analytics: 6 Ways it can Elevate the Healthcare industry...

Play Book

Customer service is more important than ever, especially for the Banking Industry...

Blog

Understanding the Importance and Benefits of Contact Center Metrics and KPIs...

Case Study

A leading Fintech Giant Enhances Customer Experience using Mihup Interaction Analytics, leading to a...

Case Study

How Tata Motors uses Mihup AI to redefine the connected experience for automobile users...

Case Study

Fintech Unicorn uses Mihup Interaction Analytics to significantly increase their Customer Retention...

Blog

With Real-Time Agent-Assist, Say Goodbye to Frazzled Contact Centers and Hello to Smooth Operations...

Blog

Streamlining Contact Center Operations and Reducing Hidden Costs with Conversational Intelligence...

Blog

Revolutionizing Your Experience: Latest Product Updates You Can't Afford to Miss!...

Blog

Speech Analytics has come a long way since its inception. Over the years, advancements in technology...

Blog

Conversational AI is revolutionising how businesses interact with customers. Powered by artificial...

Blog

In today’s rapidly evolving digital landscape, businesses are constantly looking for...

Blog

Introduction Real-time speech analytics has become increasingly popular in India, especially in the...

Blog

In the fast-paced world of sales, every conversation with a customer counts. It’s crucial for...

Blog

At its core, speech analytics is the process of analyzing recorded conversations between customers...

Blog

As financial services continue to grow, so does the demand for effective customer service. One of...

Blog

If you have experienced frustration due to the inability of customer service representatives to...

Blog

In today's age of consumer-centric operations and stiff competition, it is not the product but the...

Blog

In modern contact centers, data-driven performance metrics reign supreme. There are so many...

Blog

All over the world, a lot of business is lost by companies simply because they fail to provide a...

Blog

What if there was a way for an e-commerce brand to predict what a customer is most likely to buy and...

Blog

Learn why businesses today need VOC programs and how AI can be the key differentiator in driving...

Blog

Businesses spend millions of dollars to acquire customers. But Bad customer service can jeopardize...

Blog

Conversation technology has consistently grown in applications across interfaces and devices over...

Blog

Each conversation taking place through voice, email, chat and social media contains invaluable...

Blog

As we move towards a primarily voice-activated digital world wherein customers prefer conversing...

Blog

Learn how interaction analytics drive better customer experience, help measure customer experience...

Resources

Mihup Communications Private Limited